Wednesday, July 30, 2008

Ripoff alert: FactoryOutletStore.com

An online consumer electronics dealer called FactoryOutletStore.com apparently would like shoppers to think it's operated by electronics factories such as AT&T, Magellan, Motorola, RCA or Braun -- but it's really just an independent reseller of both new and refurbished products. A small line of blurry type reveals the truth on some of the web pages.

They proclaim FREE SHIPPING on all orders (to 48 of the 50 states, anyway) but they grossly overcharge on some products to make up for the "free" shipping. At other dealers who charge for shipping, you'd pay less for the product and the shipping -- often MUCH less.

Here are some examples of phone accessories, a field where I have some expertise:

They charge $18.95 for a 25-foot handset cord. A normal price is about $9.

They charge $18.95 for a 7-foot line cord. A normal price is about $4.

They charge $28.95 for a retractable handset cord. A normal price is about $17.

They charge $26.95 for a shoulder rest. A normal price is about $9.

They charge $17.95 for a phone jack. A normal price is about $4.

Some of their prices are OK, but be very careful. The bargains you see on one item DON'T apply to all items.

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